A review of management issues related to express line systems

نویسندگان

  • Noémi Kalló
  • Tamás Koltai
چکیده

As time-based competition is gathering ground among leading companies, express checkouts become more and more widely used for waiting time reduction. Express line systems, however, can be formed and operated in several ways. This article reviews the most important management issues related to the analysis and improvement of waiting process at the checkouts of ex-

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تاریخ انتشار 2010